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<p>If an incorrect size has been ordered, we can update the order to the correct size as requested by the customer. Customers are encouraged to reach out as soon as possible to make such corrections.</p>

If an incorrect size has been ordered, we can update the order to the correct size as requested by the customer. Customers are encouraged to reach out as soon as possible to make such corrections.

What is the procedure for processing an order with the correct size after a customer size error?

Do you ship internationally?

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What if my package gets lost or arrives damaged?

OTHERS

How do I cancel my order?

How do I check the status of my order?

What do I do if I need an item urgently?

How does the return process work?

Can I get a refund to a different account if my card is canceled?

How do I initiate a return or exchange for my order?

Do you offer customizations for shoe styles and colors?

What should I do if my purchased item arrives damaged or has a defect?

Can I correct an order if I chose the wrong size?

Where are your shoes made?

What is the fitting guide for your shoes?

When will I receive an update on my order?

How long does it take for Made-to-Order shoes to be produced?

What actions should I take if I receive incorrect items?

What is the procedure for processing an order with the correct size after a customer size error?Updated 3 months ago