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How do I cancel my order?
If you wish to cancel an order that's taking longer than expected and hasn't been dispatched yet, please contact us as soon as possible to process the cancellation.
How do I check the status of my order?
If you haven't received an update on your order, rest assured that we are working on getting it shipped out. Orders are typically ready to be shipped within a specific timeframe mentioned on our website depending on the item and will include tracking
What do I do if I need an item urgently?
We comprehend the necessity of receiving orders promptly, especially for special events. Thus, we strive to expedite the shipping process whenever possible. However, our products often require a production period before they are ready to ship, so ple
How does the return process work?
In the event you need to return an item, please use our returns portal accessible via the provided URL. We request detailed photos of the item from various angles for our quality control department when necessary. Once we receive the return, we will
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- Contact usNeed help with your order or more information about our products? Fill out the form with your order number and contact details and our team will get back to you within 24 hours.
- Chat with usLooking for support? Our team are on hand to answer any questions you may have.