How do I initiate a return or exchange for my order?Updated 3 months ago

To initiate a return or exchange for your order, please follow these steps:

• Visit our return portal at the specific URL provided by our team.
• Follow the instructions to initiate the return process.
• Ensure you send clear pictures of the shoes from the front, sides, and bottom to verify their condition.

Once we receive and verify the condition of the shoes, we will process your request promptly.