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<p>If you haven&apos;t received an update on your order, rest assured that we are working on getting it shipped out. Orders are typically ready to be shipped within a specific timeframe mentioned on our website depending on the item and will include tracking information upon dispatch. We apologize for any delays and appreciate your patience.</p>

If you haven't received an update on your order, rest assured that we are working on getting it shipped out. Orders are typically ready to be shipped within a specific timeframe mentioned on our website depending on the item and will include tracking

How do I check the status of my order?

Do you ship internationally?

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What if my package gets lost or arrives damaged?

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How do I cancel my order?

What do I do if I need an item urgently?

How does the return process work?

Can I get a refund to a different account if my card is canceled?

How do I initiate a return or exchange for my order?

Do you offer customizations for shoe styles and colors?

What should I do if my purchased item arrives damaged or has a defect?

Can I correct an order if I chose the wrong size?

Where are your shoes made?

What is the fitting guide for your shoes?

What is the procedure for processing an order with the correct size after a customer size error?

When will I receive an update on my order?

How long does it take for Made-to-Order shoes to be produced?

What actions should I take if I receive incorrect items?

How do I check the status of my order?Updated 7 months ago